1. WHAT WE DO
RSRVIT provides the Services to USER for the purpose of assisting USER in securing reservations at participating third party venues including, but not limited to, restaurants, spas, and various entertainment venues (each a “Venue”). In response to a USER’s online request, RSRVIT directly contacts the Venue’s computerized database of reservations. The availability of reservations is determined at the time of the USER’s query. Once the USER makes a reservation, RSRVIT will provide confirmation of the reservation to USER by email. By using the Services, USER agrees to receive reservation confirmations by email after booking a reservation through RSRVIT.
2. NO SHOW POLICY
RSRVIT is committed to providing superior quality services to its USERS and Venues. To assist us in maintaining a consistently high level of service with the participating Venues and patrons, USERS are asked to cancel any reservations that they will be unable to honor at least 60 minutes in advance on the day of the reservation. You may cancel your reservation online chat or by calling the Venue directly. If you are unable to keep your reservation and you fail to cancel, RSRVIT will send you an email letting you know that our records indicate that you were a no-show. By using the Services, USER agrees to receive no-show confirmations by email after a Venue and/or RSRVIT reports your reservation was not honored, whether or not that was in fact the case. Your RSRVIT account will be terminated if you no-show for four reservations within the same twelve-month period. In the promotion USER wishes to dispute a no-show e-mail, USER agrees that all final no-show determination will be made by RSRVIT in its sole discretion.
4. USAGE GUIDELINES
The Services are being offered to USER for USER’s personal use. USER agrees to use the Services only to book reservations at participating Venues and then honor those reservations by arriving at the Venue(s) on time. USER further agrees not to book more than one (1) reservation for USER’s personal use at the same time and location. Resale or attempted resale of reservations is prohibited, and is grounds for, among other things, cancellation. RSRVIT expressly reserves all its rights and remedies under applicable Ukrainian law. Any and all other uses which are unlawful or in violation of this Agreement’s terms and conditions are prohibited. RSRVIT reserves the right, in its sole discretion, to refuse service, terminate accounts, remove or edit content, or cancel reservations.
5. EMAIL POLICY
6. INTELLECTUAL PROPERTY AND GRANT OF RIGHTS TO USER
The materials and services provided for and depicted on RSRVIT are protected by copyright, trademark, patent and other intellectual property laws. All text, graphics, video, data or other content on RSRVIT (“RSRVIT Content”) is provided to USER by RSRVIT for the sole purpose of using the Services. USER shall not copy, display, modify, create derivative works of, publish, or sell the RSRVIT Content or any information, software, or services provided by RSRVIT hereunder. The RSRVIT Content may be modified from time to time by RSRVIT in its sole discretion. Except as expressly set forth herein, no license is granted to USER for any other purpose, and any other use of the Services or the RSRVIT Content by USER shall constitute a material breach of this Agreement. Nothing in this Agreement shall affect any rights of RSRVIT or its licensors in the Services or RSRVIT Content, and any associated patents, trademarks, copyrights, mask work rights, trade secrets or other intellectual property rights. No license, right or interest in any trademarks of RSRVIT or any third party is granted under this Agreement. Nothing in this Agreement shall affect any rights of RSRVIT or its licensors in the Services or RSRVIT Content, and any associated patents, trademarks, copyrights, mask work rights, trade secrets or other intellectual property rights. No license, right or interest in any trademarks of RSRVIT or any third party is granted under this Agreement.
7. REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
At RSRVIT’s invitation, USER may submit reviews, comments, and ratings, send e-mails and other communications; and submit suggestions, ideas, comments, questions, or other information for publication and distribution to Venues and other third parties, so long as the content is not illegal, threatening, obscene, racist, defamatory, libelous, pornographic, infringing of intellectual property rights, promoting of illegal activity or harm to groups and/or individuals, invasive of privacy, purposely false or otherwise injurious to third parties or objectionable and does not consist of or contain software, computer viruses, commercial solicitation, political campaigning, chain letters, mass mailings, any form of “spam” or references to illegal activity, malpractice, purposeful overcharging, false advertising or health code violations (e.g., foreign objects in food, food poisoning, etc.). You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. RSRVIT reserves the right (but not the obligation) to remove or edit such content, but may not regularly review submitted content. If you do submit material, and unless we indicate otherwise, you grant RSRVIT a nonexclusive, perpetual, royalty-free, irrevocable, and fully sublicensable right to use, modify, reproduce, adapt, translate, publish, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or otherwise control all of the rights to the content that you submit; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify RSRVIT for all claims resulting from content you supply. RSRVIT has the right but not the obligation to monitor and edit or remove any activity or content, including but not limited to content that violates the standards of this website, as determined by RSRVIT in its sole discretion. RSRVIT takes no responsibility and assumes no liability for any content submitted by you or any third party.
8. ACCESS AND INTERFERENCE
Much of the information on RSRVIT is updated on a real time basis and is proprietary or licensed to RSRVIT by its Venues or third parties. By using RSRVIT, you agree not to:
• Use any robot, spider, scraper or other automatic device, process or means to access RSRVIT for any purpose without RSRVIT’s express written permission.
• Take any action that imposes or may impose (in RSRVIT’s sole discretion) an unreasonable or disproportionately large load on our infrastructure.
• Implement any manual processes to monitor or copy RSRVIT Content from RSRVIT without express written permission.
• Utilize any device, software or routine that will interfere or attempt to interfere with the functionality of RSRVIT.
9. LIABILITY LIMITATIONS
in NO PROMOTION SHALL RSRVIT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISES OUT OF OR IS ANY WAY CONNECTED WITH (I) ANY USE OF THE SERVICES, RSRVIT OR THE RSRVIT CONTENT, (II) ANY FAILURE OR DELAY (INCLUDING, BUT NOT LIMITED TO, THE USE OR INABILITY TO USE ANY COMPONENT OF THE SERVICES OR RSRVIT FOR RESERVATIONS), OR (III) THE PERFORMANCE OR NON-PERFORMANCE OF ANY VENUE IN CONNECTION WITH THE SERVICES. IN ADDITION, ALL USERS SPECIFICALLY UNDERSTAND AND AGREE THAT ANY THIRD PARTY DIRECTING USERS TO RSRVIT BY REFERRAL, LINK OR ANY OTHER MEANS IS NOT LIABLE TO USER FOR ANY REASON WHATSOEVER, INCLUDING BUT NOT LIMITED TO DAMAGES OR LOSS ASSOCIATED WITH THE USE OF THE SERVICES, RSRVIT OR THE RSRVIT CONTENT. RSRVIT IS NEITHER AN AGENT OF NOR IS CONNECTED WITH ANY AFFILIATED VENUE IN WHICH A USER HAS MADE A RESERVATION. ASIDE FROM THE SERVICES PROVIDED ON RSRVIT. RSRVIT IS NOT LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH A USER’S VISIT TO AN AFFILIATED VENUE.
10. DISCLAIMER OF WARRANTY
THE INFORMATION, PROGRAMS, PRODUCTS, AND MATERIALS CONTAINED IN OR ACCESSED ON RSRVIT, INCLUDING, WITHOUT LIMITATION, THE SERVICES AND THE RSRVIT CONTENT, ARE PROVIDED TO USER ON AN ‘AS IS’ BASIS AND WITHOUT WARRANTY OF ANY KIND. RSRVIT DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, WITH RESPECT TO THE SERVICES, RSRVIT, THE RSRVIT CONTENT AND RELATED MATERIALS PROVIDED HEREUNDER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR ARISING FROM A COURSE OF DEALING.
11. LINKS TO THIRD PARTY SITES
RSRVIT may contain hypertext links to Web sites operated by parties other than RSRVIT. Such hypertext links are provided for USER’s reference only and RSRVIT does not control such Web sites and is not responsible for their content. RSRVIT’s inclusion of any hypertext links to such Web sites does not imply any endorsement of the material on such Web sites or any association with their operators.
If any of the provisions, or portions thereof, of this Agreement are found to be invalid under any applicable statute or rule of law, then, that provision notwithstanding, this Agreement shall remain in full force and effect and such provision or portion thereof shall be deemed omitted.
13. NO ASSIGNMENT
This Agreement and the rights granted and obligations undertaken hereunder may not be transferred, assigned or delegated in any manner by USER, but may be so transferred, assigned or delegated by RSRVIT.
Any waiver of any provision of this Agreement, or a delay by any party in the enforcement of any right hereunder, shall neither be construed as a continuing waiver nor create an expectation of non-enforcement of that or any other provision or right.
Deposit is requested and processed for 2 purposes:
• Deposit guarantee for the reservation in case of no show. Restaurants request a deposit to guarantee the reservation and will keep the deposit in case of a no show. The deposit will vary from restaurant to another.
• Prepayment for packages and promotions such as brunch and other events. Pricing will vary based on the package or event.
16. METHOD OF PAYMENT, CARD TYPES AND CURRENCY
We accept payments online using Visa and MasterCard credit/debit card in UAH (or any other currency agreed)
17. PAYMENT POLICIES
The cardholder must retain a copy of transaction records and Merchant policies and rules. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
18. DELIVERY POLICY
(Website) will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of Ukraine.
19. REFUND POLICY
All Deposit charged through RSRVIT.com are final and there will be no refunds through the website as charges are only incurred for not showing up to or canceling a reservation after the cutoff time.
The customer using the website who are Minor /under the age of 16 shall not register as a User of the website and shall not transact on or use the website.
RSRVIT.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, RSRVIT.com cannot guarantee the security of any information that is disclosed online.
22. GOVERNING LAW AND JURISDICTION
This Agreement is made under and shall be governed by and construed in accordance with the laws of the Ukraine, without regard to any choice of law provisions. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Ukraine. Ukraine is our country of domicile.
23. CONTACT US
RSRTVIT.com can be contacted as follows: Phone: +38 00 00 00 00 0 Address: kyiv, Ukraine