من اسوء المطاعم التي زرتها في حياتي
الخدمة سيئة جدا واصلا لا توجد خدمة والترحيب وتقديم المنيو والطعام بطريقة مستفزة ومن غير ابتسامة كانهم مجبرين على خدمتك
الاطباق غالية ومحدودة جدا وجودة الطعام عادية ولا تساوي قيمتها المادية فلا اعرف لماذا اسعارهم بهذا الغلاء واجزم بانه فيه مطاعم ايطالية افضل من هذا المطعم بكثير ولا تقارن فيه
لقد كانت صدمة وبالفعل تجربة سيئة ولا انصح فيه ابدا ابدا
It was my first time visiting bujairi and I took a friend there for his birthday. I was expecting to have a unique experience there however I was disappointed with my decision.
First of all, I learned that it was still the soft opening of Altopiano and the menu options were limited.
Food was okay but I’m definitely not going back! There are plenty of better Italian restaurants in Riyadh with better menus, offering a more pleasant experience.
Very disappointed
We booked a table in advance requesting a baby seat, upon arrival we were told there were no baby seats available. No attempt was made to call us on advance of this despite it being in the reservation notes.
We gave them the benefit of the doubt, and proceeded to order slowly and surely we were told they didn’t have certain appetizers, then we ordered mains and again they didn’t have more mains. Apparently, there was no lamb available. The menu is small so it was surprising that atleast a third of it unavailable.
We had asked for water and drinks, the water did not arrive so again we had to chase.
Lastly, we were informed that the the restaurant is in its soft opening phase and that’s why the menu is small and they don’t have a baby seat, they’ve been open since January, I would have expected them to buy a couple of high chairs from IKEA in those 6 months.
The servers are friendly but the quality of food varied, and for the price the service and experience simply was not good enough. Amongst 5 star restaurants they really don’t deliver, so I’m not sure I would return again.
Bad service
There is too many dishes not available in the menu
No bread
All food we ask without garlic they bring it 2 times with garlic
Bad smell in the restaurant allover ..
i know it is soft opening but even it is not like that at all,, if the restaurant not ready for the customer should not accept more reservations 🥲💔
Me and my husband had an amazing experience at ALTOPIANO. Although we asked for the set menu- Ramadan Iftar as it was mentioned in Aldriyah gate website, they didn’t offer it at the restaurant! . Still I salute you for the delicious food, the excellent service and your warm hospitality 🤍 Merci beaucoup!
The food was great and the service was good too. Considering it is a soft opening, I think they are doing a great job! Make sure you reserve because they are busy. Thoroughly recommend!
It was good but overpriced I would go to Italy and eat 5 times in great fine dining restaurants and it would still cost the same or even less . Another thing is I would tell the chef if you Dont master the dish or you do not have the ingredients for it Dont put it in the menu eg the pana coatta / the sea bass/ backed potato If this Resturant is that expensive so they probably aiming to be a fine dining but the decorations on the tables are so cheep I would leave the table with no decorations and never put such things . I would still give you 8 out of 10 for the Quality of the ingredients and the way some dishes were done eg. risotto traveler and food critic Happy to give feedback anytime
We enjoyed it and loved the hospitality of the whole crew, from the owner to the waiter.
Great food, lovely atmosphere.
Thank you for such a great evening.
Abdullah Abu Rakan
22/11/2023 at 09:52من اسوء المطاعم التي زرتها في حياتي
Полезный отзыв1الخدمة سيئة جدا واصلا لا توجد خدمة والترحيب وتقديم المنيو والطعام بطريقة مستفزة ومن غير ابتسامة كانهم مجبرين على خدمتك
الاطباق غالية ومحدودة جدا وجودة الطعام عادية ولا تساوي قيمتها المادية فلا اعرف لماذا اسعارهم بهذا الغلاء واجزم بانه فيه مطاعم ايطالية افضل من هذا المطعم بكثير ولا تقارن فيه
لقد كانت صدمة وبالفعل تجربة سيئة ولا انصح فيه ابدا ابدا
Khalid Aziz
02/07/2023 at 23:51Excellent food, and service
Полезный отзывHamad Shaheen
09/06/2023 at 20:06Good
Полезный отзывWessam Al Najjar
10/05/2023 at 22:48It was my first time visiting bujairi and I took a friend there for his birthday. I was expecting to have a unique experience there however I was disappointed with my decision.
Полезный отзыв6First of all, I learned that it was still the soft opening of Altopiano and the menu options were limited.
Food was okay but I’m definitely not going back! There are plenty of better Italian restaurants in Riyadh with better menus, offering a more pleasant experience.
B Pandya
06/05/2023 at 12:52Very disappointed
Полезный отзыв1We booked a table in advance requesting a baby seat, upon arrival we were told there were no baby seats available. No attempt was made to call us on advance of this despite it being in the reservation notes.
We gave them the benefit of the doubt, and proceeded to order slowly and surely we were told they didn’t have certain appetizers, then we ordered mains and again they didn’t have more mains. Apparently, there was no lamb available. The menu is small so it was surprising that atleast a third of it unavailable.
We had asked for water and drinks, the water did not arrive so again we had to chase.
Lastly, we were informed that the the restaurant is in its soft opening phase and that’s why the menu is small and they don’t have a baby seat, they’ve been open since January, I would have expected them to buy a couple of high chairs from IKEA in those 6 months.
The servers are friendly but the quality of food varied, and for the price the service and experience simply was not good enough. Amongst 5 star restaurants they really don’t deliver, so I’m not sure I would return again.
ANNARA ELIAS RODRIGUEZ
29/04/2023 at 19:01Very nice place and service. The food was excellent. Thanks
Полезный отзывSadeem Almigren
28/04/2023 at 18:03Bad service
There is too many dishes not available in the menu
No bread
All food we ask without garlic they bring it 2 times with garlic
Bad smell in the restaurant allover ..
Полезный отзыв1i know it is soft opening but even it is not like that at all,, if the restaurant not ready for the customer should not accept more reservations 🥲💔
Alaa Bin abdoun
26/04/2023 at 20:27Seevice was below average, we had our seabass plate not as requested and it was returned and served again.
Полезный отзыв1Abdulhakim Saad
17/04/2023 at 19:02Service, food all didn’t meet the expectations
Полезный отзыв1yasmine
17/04/2023 at 04:04Very expensive, most food missing seasoning.
Полезный отзыв1Great service.
د. سارة العبدالرحمن
15/04/2023 at 21:25Me and my husband had an amazing experience at ALTOPIANO. Although we asked for the set menu- Ramadan Iftar as it was mentioned in Aldriyah gate website, they didn’t offer it at the restaurant! . Still I salute you for the delicious food, the excellent service and your warm hospitality 🤍 Merci beaucoup!
Полезный отзывGhaadeer Alsulami
10/04/2023 at 19:04The food was delicious! We came for Iftar and we had the set menu.
Полезный отзывAmazing fish and meat. The staff was very professional and cooperative.
Farah Alaskar
08/04/2023 at 01:05The service was super slow. It took them 45 mins to serve the main course & the food was cold. Worst experience! I don’t recommend
Полезный отзыв1Raed Alluhaidan
11/03/2023 at 22:15مطعم ايطالي رائع وخدمة مميزة
Полезный отзывالاكل نكهته رائعة .
تحية لستيفانو على حسن الاستقبال والحفاوة
James Keith
11/03/2023 at 00:59Outstanding meal and service.
Полезный отзывNicola Losada-Phillips
08/03/2023 at 00:59The food was great and the service was good too. Considering it is a soft opening, I think they are doing a great job! Make sure you reserve because they are busy. Thoroughly recommend!
Полезный отзывMaha Almutlaq
03/03/2023 at 22:45VERY DELICIOUS!
Полезный отзыв[email protected]
09/02/2023 at 17:54It was good but overpriced I would go to Italy and eat 5 times in great fine dining restaurants and it would still cost the same or even less . Another thing is I would tell the chef if you Dont master the dish or you do not have the ingredients for it Dont put it in the menu eg the pana coatta / the sea bass/ backed potato If this Resturant is that expensive so they probably aiming to be a fine dining but the decorations on the tables are so cheep I would leave the table with no decorations and never put such things . I would still give you 8 out of 10 for the Quality of the ingredients and the way some dishes were done eg. risotto traveler and food critic Happy to give feedback anytime
Полезный отзывAbdullah Saad
23/01/2023 at 23:21I loved it
Полезный отзывWesam Bokanan
23/01/2023 at 23:08Good, but needs more variety to match Saudi culture. Pizza would be a start.
Полезный отзывAli Alsegayh
23/01/2023 at 22:19We enjoyed it and loved the hospitality of the whole crew, from the owner to the waiter.
Полезный отзывGreat food, lovely atmosphere.
Thank you for such a great evening.
Abdullah alfaifi
18/01/2023 at 21:57مطعم رائع ومميز
Полезный отзыв